More than 200 new employees joined Milestone in 2021. Our ability to recruit and retain highly qualified employees is essential to our business. That’s why we want to optimize the way we communicate and recruit through our employee branding initiatives. We want potential candidates to understand what Milestone stands for. 

An effective global onboarding process is vital when we introduce new employees to Milestone. It’s their first glimpse of what we mean when we talk about culture.
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First impressions matter. That’s why we put a lot of effort into communicating our story, values, and behaviors, and to presenting our products, services, and our understanding of what responsible technology means to us.

Onboarding is just a small part of how we develop careers and help people to grow at Milestone. Other initiatives include programs focusing on mental well-being, creating opportunities for flexible working, providing access to fitness, and carrying out an effective leadership training program.

Our yearly Global Employee Survey tells us that our initiatives are working. In 2021, our employees gave Milestone an employee net promoter score of 44 and an engagement score of 8.0 (out of 10). That is a very high and satisfactory result.

The yearly survey was completed by 96 percent of our employees. It shows a high score on overall satisfaction and motivation (79) and loyalty (86). Our scores on reputation (85), cooperation (86), immediate manager (84), job content (82) and learning and development (79) are also satisfactory and in line with last year’s results. This year, working conditions were rated 80, an increase of five points from last year. 

Our employees rated management with an overall score in the Leadership Quality Index of 86. This indicates that our focus on creating a meaningful working environment and providing clear leadership has been successful, even at a time when COVID-19 remains a challenge. Overall, our results are well above global benchmark scores.

Milestone is a company of dedicated people, devoted to delivering innovative work. However, sometimes we might push ourselves a bit too hard. Stress can drain our productive energy.

When we face such challenges alone, it can be hard difficult to address them in the right way. Milestone’s leaders saw a need to start a conversation about this, and to offer a range of activities across the company that focus on creating energy.

The Grow Together initiative is guided by the energy pyramid. The four levels of the energy pyramid serve as an anchor for the initiative and a common language for addressing sustainable ways of working and living.